Frequently Asked Questions

What is e-Waste?

"Electronic waste" is defined as discarded computers, office electronic equipment, entertainment device electronics, mobile phones, television sets and refrigerators. This definition includes used electronics which are destined for reuse, resale, salvage, recycling or disposal.

Why is it important to recycle eWaste?

Some electronic scrap components, such as CRTs, may contain contaminants such as lead, cadmium, beryllium, brominated flame retardants and even hazardous materials which by law must be disposed of in an environmentally friendly manner. If electronic devices are disposed of in landfills the hazardous elements gain entry into surrounding soil, groundwater and ultimately end in us.

“e-Waste makes up 5% to 8% of municipal solid waste in South Africa and is growing at a rate three times faster than any other form of waste. The challenge in the proper management of eWaste is a result of a lack of recycling infrastructure, inadequate funding, poor legislation, a lack of public awareness and market based instruments.” Minister of Environmental Affairs, Mrs Edna Molewa, 4 September 2015

Recycling raw materials from end-of-life electronics is the most effective solution to the growing eWaste problem.

eWaste Technologies Africa refurbishes and recycles eWaste. If a device cannot be refurbished what happens to the device? Does it end up in a landfill?

eWaste Technologies Africa believes in a zero-to-landfill policy. Devices that cannot be refurbished are dismantled. During the dismantling process all different materials are separated into bins. Materials that cannot be recycled by eWaste Technologies Africa are given to vendors who specialize in the recycling of those materials.

We have data stored on our devices, how secure is it?

We offer enhanced data scrubbing services to ensure the information on your devices are completely inaccessible even before it is recycled or disposed of. Ensuring that recycling doesn’t result in information security breaches. A certificate indicating that the data was securely scrubbed/sanitized will be provided.

What method do you use to sanitize?

We use commercial grade data sanitation software that uses a minimum of 3-pass wiping method. All methods used are compliant with National Intelligence Agency (NIA) requirements. The typical method, unless otherwise requested by our customers, is DoD 5220.22M (3-pass).

How guaranteed is the sanitization?

A certificate indicating that the data was securely sanitized will be provided for each device we perform data sanitation on.

Do you give destruction certificates?

We make use of a shredder to perform physical data destruction of your hard drives. Our shredder is mobile which means we can come to your premises to perform physical data destruction on-site. A certificate indicating that the hard drive was destructed will be provided.